Deliveries
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Q: Does Tex-Art Stone deliver? |
A: Yes! Check out our Services page for pricing. |
Q: Can bulk and palletized material be delivered
within the same trip? |
A: Yes it can! Typically, we can deliver 2 or 3
pallets and 2 or 3 yards of bulk material in one trip. |
Q: How big are your delivery vehicles? |
A: We have two different sized trucks. Our big truck
(8.5' wide, 28' long, 8.5' tall and weighs 31,000 lbs empty)
can hold up to 8 pallets of stone or pavers or up to 13 yards of sand/soil/rock
or 15 yards of mulch; Our smaller trucks (8.5' wide, 24' long, 8.5'
tall and weighs 15,000 lbs empty) can hold up to 6 pallets of stone or pavers
or up to 8 yards of sand/soil/rock or 12 yards of mulch. *Please note that
when we dump our trucks there must be a minimum of between 25' and 28'
for the dump bed to be fully raised. |
Q: Is there a minimum purchase amount for deliveries? |
A: There is no minimum; our delivery fees are flat
fees that are based on distances from our yard. |
Q: How will the material be placed at my home or
jobsite? |
A: We will drop the load wherever is accessible
for our trucks, which limits most residential areas to the driveway. Our
drivers will be more than happy to dump in any location as long as they
believe they will not damage anything or become stuck. However, any damage
or injuries that happen inside the curb line are the responsibility of the
purchaser. |
Pricing
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Q: Are there quantity discounts? |
A: Yes If you are purchasing at least 8 yards/tons
of bulk material, there is a price break depending on the value or cost
of the product. When purchasing stone, if you buy more than 4 tons, the
price per ton is discounted slightly, and there's even more of a discount
if you buy 16 or 24 tons. |
Q: How do you sell the stone and rock? |
A: Most of the stone is sold by the ton, but you
can buy as much or as little as you need. If you buy less than a ton, the
price is per pound. Price per pound is typically a cent more than when it
is priced per ton, and that is due to the extra costs and hassles it takes
to get the stone off of the pallets *Any culling or picking will result
in a 30% up charge. |
Returns and Exchanges
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Q: Can I return material? |
A: We would be happy to refund palletized material!
However it must be useable quality material; it cannot have been picked
through and must be clean. Please bring your receipt along with you.
*Please note that up to a 25% restocking fee may apply; we do not accept
returns on bulk material. |
Measurements
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Q: How much material do I need? |
A: In order to calculate how much material you need,
the first thing you must have is the square footage of your area. To calculate
your square footage, multiply the length by the width in feet and decide
what depth you would like the product to cover. Then check out our volume calculator and product coverage chart so you can get an approximation of how many yards/tons
you will need to cover that area. |
Q: How much is a yard? |
A: A yard in terms of volume is a cubic yard. If
you visualize it as a box, it is three feet high, three feet wide and three
feet deep. If you look at our calculator product coverage chart you will
be able to figure out how many square feet one yard will cover. |
What and how much do I need?
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Q: How much does a pallet weigh? |
A: A pallet does not equal a ton. Depending on the
type of rock you are buying, a pallet can weigh up to 2 tons. You do not
have to buy a whole pallet; we would be happy to sell you a half or quarter
pallet. However the more you buy, the less it costs. Pricing for quantities of less than a ton will be higher due to handling and picking charges |
Q: Can I see the material before I buy it? Yes! |
A: We encourage you to personally pick out the specific
color and size of everything you purchase; Tex-Art Stone will not be held
responsible for costs incurred to refund material that was not picked out;
Please feel free to come and take a walk in our yard to see everything available. |
Q: What are the differences between the different
sands and soils? |
A: All of the products are very different from each
other; View the descriptions of each product to make your decision. |
Q: What is the difference between regular and select
flagstone? |
A: Select flagstone is in larger pieces than the
regular flagstone. If you wanted to make a countertop or a bench out of
flag, you would want to use the select. They are usually larger pieces than
one person can lift alone. |
Q: What is the difference between chopped and sawed
stone? |
A: Chopped and sawed stone are both in the shape
of bricks, however, chopped is rough on all sides and sawed is smooth on
the top and bottom and rough on the faces.; Chopped and sawed stone are
typically available in various heights and depths, 4, 6, 8, 10, 12, etc,
and they are cut into varied lengths. |
Q: What thickness stone do I need? |
A: The recommended thickness of flagstone for patios
and walkways is at least 1 1/2 - 2; thick and laid upon a cushion, i.e.
cushion sand or decomposed granite; Flagstone as thin as 1in; should only
be used for veneers or be set on a solid surface; The thicker stone, 3 -
5in thick should be used when building retaining walls or under light vehicle
traffic. |
Installation
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Q: Do you do any installation? |
A: No, we regret to inform you that we do not do
any form of installation.; We will be happy to refer you to someone who
does though! Click here to view a list of contractors who buy from us on
a regular basis and are in good standings with Tex-Art. We suggest you check
all references and pricing before hiring anyone's services. |